TABLE OF CONTENTS
INFORMATION WE COLLECT
Information You Provide to Us Directly
When you access or interact with the Services, we may ask that you provide us with certain information, or you may choose to provide certain information to us. Such information may include:
Contact and Payment Information – You may provide information to us when sign up for a subscription (free trial or paid) to access our services, establish a listener profile, purchase products from us, or contact us (via phone, email or online form or online chat) This may include account or profile information (email address and password), contact information (name, phone number, shipping address), payment information (for example, credit card or gift card information), and vehicle information (Radio ID, VIN or license plate).
Other Information – Certain features may collect additional information from you directly, such as demographic data or information about your preferences and interests, such as your listening favorites. We may infer information about you based on other information we have collected and supplement the information we have associated to you and your account, to better personalize the Services and our communication with you and to provide you with more relevant offers and ads.
If you choose to use a voice feature with our services we may record your voice. We do not collect or store voiceprints or use such voice data to identify you personally.
Information We Collect Automatically
We as well as third party companies we have business relationships with, including advertising entities, may use a variety of technologies that automatically or passively collect certain information whenever you visit or use a Service or otherwise interact with us or our content, including our advertisements (“Usage Information”). Usage Information may be collected from any device you use to access the Services including desktop computers, mobile phones, tablets, smart TVs, streaming media players, gaming consoles, home audio systems or connected speakers, wearable devices, and certain SiriusXM radios which are enabled for two-way communications through a modem installed in the vehicle, including radios that use a combination of our satellite network and a wireless Internet connection (“Enabled Radios”) (collectively, “Internet-enabled Devices”). PSE.radio are not Enabled Radios and cannot transmit usage or other information from the radio or the vehicle. Please see your vehicle manufacturer or dealer for more information about the radio in your vehicle.
Usage Information is generally non-identifying, but if you have a Company account or listener profile, we may match the Usage Information we receive to the Internet-enabled Device(s) associated with your account or profile and thereby treat it as your personal information.
General Usage Information – We may collect Usage Information such as the hardware model, browser, internet service provider, operating system, the URL or advertisement that referred you to the Service you are visiting, the areas of the Services that you visit or use, access times and listening behavior, pages viewed, search terms entered, your time zone, and mobile network (if applicable), among other information related to your transactions. Note this may include data that allows us to follow up with you, such as when you begin the process to make a purchase but abandon the transaction. In addition, we automatically collect your IP address and unique identifier (“Device Identifier”) for any Internet-enabled Device you use to access the Services.
Interactions with our Content – We also collect Usage Information related to the content you listen to or watch and how you interact with it. This includes listening behavior, access times, pages viewed, search terms entered, channel preferences, pause during sports, downloads, tune starts, time of day use, marine or aviation weather data services, driving patterns and conditions, videos viewed and duration of viewing.
Cookies and other Locally Stored Technologies
Web Tags - Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”), may be included in our web pages and e-mail messages. Web tags or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to a Service, to monitor how users navigate a Service, to count how many e-mails that were sent were actually opened or to count how many particular videos or links were actually viewed.
Beacons - Beacons are small, wireless transmitters that use low energy Bluetooth technology to send signals to other smart devices in their proximity and can be used by mobile applications to help locate a device’s physical location. We may use beacons when your Internet-enabled Device interacts with the Services, typically through a mobile application, to serve you relevant advertisements, and may in some instances, share beacon data with third parties, including to serve you advertisements based on your location.
Software Development Kits (SDKs) - SDKs are a software package that contains a set of tools that can be used to help build applications and implement new features in existing apps. These tools can be used to create and operate features that collect information from your device.
Data Collection from Mobile Devices -We use SDKs and similar tools to collect information from mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website usage behavior. In addition, we may use a variety of other technologies that collect similar information for security, fraud detection, and maintenance purposes.
In addition, we may use a variety of other technologies that collect Usage Information and similar information for security and fraud detection purposes.
Chat Boxes - When you participate in our Customer Support Chat, Company can record and use your communications and the information you provide in order to assist you and provide related support for your account, subscription or the Services, to improve the Services and services, and for marketing purposes.
Location Information – When you use an Internet-enabled Device to access the Services, we collect your approximate (or “rough”) location via your IP address. We do not collect precise geolocation of your mobile device or your vehicle without your consent. If you access the Services through an Enabled Radio in your vehicle and your vehicle is configured to provide precise geolocation information, you will see notice of the collection of precise location data on the Welcome Screen of the Enabled Radio prior to your first use. By choosing “LISTEN NOW” or taking other affirmative action to continue past the screen on which precise location collection is expressly indicated, you consent to us having access to your precise location until you take action to disable the geolocation data transmission. Geolocation transmission may be disabled in your enabled PSE.Radio app Settings or by other means designated by your automotive manufacturer. If you disable location tools and continue to use Traffic, Travel Link and related Services while driving, we will be unable to provide you with the optimal functionality of these Services.
Information We Receive or Collect from Third Parties
Social Media Interactions - The Services may facilitate interactions with an interactive third party website or service (“Social Media”), which may include the ability for you to “like” or “share” content. If you choose to post information to a Social Media platform, that information will be public. You may also have the opportunity to connect your account on a Social Media service (e.g., Facebook or Twitter). When you interact with Social Media through the Services, we may receive information about you from that Social Media service and they may set their own cookies and collect information about your use of the Services, including your IP address or other Device Identifier and which page you are visiting on a Service. These Social Media platforms may be able to collect certain information about your visits to the Service regardless of whether or not you affirmatively interact with the feature and whether or not you are logged into (or have) an account with the Social Media platform.
HOW WE USE INFORMATION
We may use information we collect or obtain, including Usage Information and personal information, to:
facilitate your use of and access to the Services, including to determine your eligibility to receive service, process your registration and verify the information you submit to us, enable you to manage your account and subscriptions, maintain your listener profile, send you service- and account-related communications, and provide customer service, including communicating directly with you about any inquiries or requests you submit to us;
provide you with information, special deals, offers, extensions of service, promotions, or new product or services offered by us, or by third party entities that we think may be of interest to you;
enhance your experience on the Services and tailor listening and content recommendations and communications;
administer and improve the Services, and for internal business purposes such as to develop new products and services, perform market research, analyze and produce statistical reports and gauge the effectiveness of our marketing efforts;
understand how you use the Services, including identifying popular areas and analyzing trends and usage patterns;
identify and connect you, your account or your listener profile to Services for which you are eligible to receive;
tailor the placement and content of advertisements to you, your interests, or your location on the Services or other sites and applications, and to monitor and control the ad delivery, performance and frequency;
investigate and prevent fraudulent transactions and other illegal activities or activities that violate our policies;
identify, diagnose and address technical issues;
to comply with our policies, procedures, and legal obligations including complying with government authority requests, regulatory requirements, and enforcing our agreements and policies; and
fulfill purposes disclosed at the time you provide your personal information or otherwise with your consent.
We may also use non-personal information at our discretion, including to identify satellite or other service outages, and to serve, monitor, and report on general, regional or contextual advertising, and to allow others to do so.
HOW WE SHARE INFORMATION
We share non-personal information, which may include Usage Information or information that has been de-identified or pseudonymized, with third parties at our discretion as allowed by law, including to pay artists and rights owners by reporting aggregated or de-identified listening information to copyright owners and licensing agencies or for targeted advertising purposes.
Subsidiaries and Affiliated Entities
We may share information with our affiliates and subsidiaries for business, analytical, marketing, operational and advertising purposes and to offer, provide, and improve services and products offered both individually and jointly.
Unaffiliated Third Parties
As part of your election to accept a promotional offer for a service offered by an unaffiliated third party as part of a SiriusXM premium or other subscription service, we will share with the third party only the information required to confirm your eligibility for the associated service and to maintain your access to the promotional based on the associated SiriusXM subscription status, unless you expressly consent to more sharing.
When You Consent To or Direct Us To Share Your Information
When You Post Content Publicly
Public Broadcasting/On Air
If you provide us with information when making a request such as a song or other content be played on the Services, we may use the information you provide in accordance with this Policy, including to announce your name and request on the air.
We may share information with third party service providers or allow those third parties to collect information about you, to enable them to perform services on our behalf, such as website hosting, conducting website usage analytics, supporting calls for customer service, sending mail, email, text, or other communications, fulfilling orders, providing marketing assistance and data analysis, processing payments, performing collection activities, and other services. Additionally, we may share various information relating to our users and fraudulent or potentially fraudulent activities with our fraud prevention and similar service providers, and they will use this information to help us and their other clients prevent fraudulent and illegal transactions.
Sweepstakes, Contests, Promotions and Surveys
We may offer sweepstakes, contests, in-studio events, giveaways, research surveys and other promotions (any, a “Promotion”) that may require registration and/or providing certain personal information. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may contain specific requirements (including, except where prohibited by law, allowing us, or a sponsor disclosed at the time of the Promotion, to use your name, voice, likeness or other indicia of persona in advertising or marketing materials). If you choose to engage in a Promotion, personal information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, as required by law, or as permitted by the Promotion’s terms or official rules (such as on a winners list).
Administrative and Legal Reasons
We may share non-personal information, which may include Usage Information or other information that has been de-identified or pseudonymized, with third parties at our discretion and as allowed by law, including for targeted advertising purposes. California Residents, please see section below titled NOTICE TO CALIFORNIA RESIDENTS for additional information.
In the event Company goes through a business transition, Company reserves the right to disclose and transfer all personal information related to the Services (including, without limitation, during the course of any due diligence process): (i) to a subsequent owner, co-owner or operator of a Service or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of Company’s ownership interests, assets, or both, or other company change. By providing your information, you understand and agree that we may transfer such information to the acquiring entity without your further consent.
THIRD PARTY ADVERTISING AND ANALYTICS COMPANIES
We work with third party companies (such as advertisers, ad agencies, analytics providers, and other advertising entities) to serve advertisements and offers for the Services on other properties and applications, to serve third party ads on the Services and to provide us with information regarding the use of the Services and the effectiveness of our advertisements. These third parties may set and access their own tracking technologies on your Internet-enabled Device (including cookies and web beacons), and they may otherwise collect or have access to Usage Information and other information about you, some of which may be personal information under various state laws. Some of these parties may collect personal information over time when you visit the Services or other online websites and services. We may share information, typically information that has been pseudonymized or de-identified (including hashed email addresses), Usage Information, and general location information with third party advertising companies, analytics providers and other third parties for the purpose of serving you more relevant ads on and off the Services.
You have the following methods to exercise choice around the collection of data by these advertising/analytics third parties through the Services:
When you set the “Incognito” mode in mobile applications for streaming, we will continue to collect your Usage Information related to interactions for your app experience; but we will not use it for our marketing purposes and will not share it with third parties for marketing purposes.
Cookie Settings – Company offers visitors to the Company website an ability to opt-out of the collection of personal information by third party cookies placed on our website for certain targeted advertising and similar purposes. You can make changes to which categories of cookies we use (with the exception of strictly necessary cookies) by launching the Cookie Settings from the footer of our web pages.
Self-Regulatory Programs Opt-Outs – We may work with a variety of companies to serve advertisements. Some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising and you may want to visit the following webpages, which provide “opt-out” mechanisms for participating companies: https://optout.networkadvertising.org and https://optout.aboutads.info.
Mobile-Based Opt Outs – Mobile devices may contain settings that allow you to disable tracking advertising and/or analytics. Your mobile device manufacturer may also provide methods to opt-out from advertising based on your individual interests through your mobile device. If you are using an iOS-based device and do not want to receive advertisements personalized to you or your individual interests, you may be able to limit these advertisements by enabling “Limit Ad Tracking” on your iOS Device following these instructions from Apple. If you are using an Android-based device and you do not wish to receive advertisements personalized to you or your individual interests, you can visit Google’s Ads Settings page from a browser on your Android-based device and make your choices there. In addition, the digital advertising industry has provided the ability for mobile users to register their intent not to receive targeted advertising at http://www.aboutads.info/appchoices.
Please note that your opt-out choices are browser and device specific; if you disable your cookies, upgrade your browser after opting out or if you use multiple different Internet-enabled Devices, please opt-out on each device and each browser separately. Also, opting out through these mechanisms does not opt you out of being served advertising and you will continue to receive generic ads while online. Certain states provide additional rights. Please see Section 14 -Your Privacy Rights Under State Laws below for additional rights you may have.
“DO NOT TRACK” and Global Privacy Control Signals
Do Not Track -- Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services that you visit. When you choose to turn on the “Do Not Track” setting in your browser, your browser will send a signal to websites, analytics providers, advertisement networks, plug-in providers, and other web service providers you encounter while browsing to stop tracking your activity. To find out more about and set up “Do Not Track,” please visit http://www.allaboutdnt.com.
Global Privacy Control --Global Privacy Control (“GPC”) is a technical specification in your browser settings that you can use to automatically inform websites of your privacy preferences with regard to third party online tracking. To find out more about and set up GPC, please visit https://globalprivacycontrol.org/#about.
YOUR CHOICES WHEN USING THE SERVICES
You have the following choices with regard to our collection and use of personal information collected:
Enabled Radios - You may be able to limit certain data transmitted by the Enabled Radio in your vehicle through the privacy settings provided in your vehicle. Please contact your vehicle manufacturer or dealer directly for more information.
Marketing Emails and Newsletters - You may opt out of receiving marketing e-mails and newsletters by following the opt-out instructions provided to you in those e-mails or by going to the SiriusXM Email Communications Preference Center at www.siriusxm.com/emailpreferences. Please note that even if you opt-out of marketing emails, we will continue to send transactional communications relating to your subscription, account, or use of the Services, such as renewal notices, administrative and service announcements.
Telemarketing and Mobile Messages - You may opt out of telemarketing sales calls by placing your phone number on our “Do Not Call” list using the instructions in our “Do Not Call” Policy available here. We may have more than one telephone number on record for you or your household members; you must specify all the phone numbers you are directing us to not call. Although your request will be processed immediately, it may take up to 10 days to remove your information from active telemarketing and solicitation lists that are in flight. Please note: you may continue to receive calls for service and account-related matters.
If you sign up to receive SMS or MMS or RCS messages from us, you may unsubscribe from any SMS or MMS or RCS messages received by replying “STOP.”
With your consent, we may send promotional and non-promotional push notifications or alerts to your Internet-enabled Device. You can elect to stop receiving those messages by changing the notification settings on your Internet-enabled Device.
Mail - If you prefer to not receive any marketing offers via direct mail, please visit the communications section in your Online Account Center to indicate your preference. Please note such requests must be renewed every three (3) years. Note, even if you tell us that you do not wish to receive marketing mail from us, we will continue to send transactional communications relating to your subscription, account, or use of the Services, such as renewals, administrative and services announcements.
Contact Preferences - You can manage how we use your personal information to contact you by setting your contact preferences. Please visit here for additional information and instructions on how to do so.
Other Privacy Rights - Residents of California, Nevada and Virginia: Please review Section 14 – Your Privacy Rights Under State Laws below for more information on additional rights you may have.
CHANGING YOUR INFORMATION
You are responsible for maintaining the accuracy of the information you submit to us, such as contact information you have provided for your account. If you wish to make any changes or updates to your personal information, please visit PSE.Radio Care online at http://www.partysolutionent.com/contact, or log into your Online Account Center to update your information. If you are unable to manage your account online, please call us at (904)503.4668. Note that when you edit your personal information or change your preferences, information that you remove may persist internally for certain administrative purposes or within backup media. If you have made any public postings on a Social Media platform or a Community Forum, those communications generally cannot be removed.
THIRD PARTY CONTENT, WEBSITES & DEVICES
In certain instances, the Services may be associated with or direct subscribers to content that is served by another party or links to third party content or web sites that Company does not control, such as resellers of the Services or radios used to deliver the Services, third party promotional services accepted by you as a benefit of your PSE.Radio subscription, or sponsors or other third party businesses that may display our logo as part of a co-branded business relationship.
The Services may be accessed through third party Internet-enabled Devices such as connected set top boxes or media players, smart TVs, speakers or other smart devices, gaming consoles, or other similar devices. These third party operators and content providers use their own cookies or other tracking technologies on your Internet-enabled Device, and they may independently collect data from or about you and your use of their content, websites, devices or services. Their collection and use of your information is subject to their privacy policies. Company is not responsible for the privacy practices employed by any third party.
Use of Framing Techniques – Some third-party companies with whom we have a business relationship may utilize framing techniques to serve content to and from webpages accessible through our Services while preserving the look and feel of our website. Please be aware that if a third party utilizes framing techniques, you are providing your personal information to the third party and not to Company.
We implement commercially reasonable technical and organizational measures designed to secure your personal information. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Company cannot ensure or warrant the security of any information we collect. You use the Services and provide us information at your own risk.
We will retain your personal information during the time you have an account, maintain a listener profile with us or continue to use the Services, and for as long as it is reasonably necessary for the purposes set out in this policy; to support and provide you access to the Services; exercise the choices and rights you have requested; comply with our contractual obligations; resolve disputes and comply with legal, financial and regulatory requirements.
PSE.Radio is controlled and operated from the United States and the information we collect is governed by United States law. The Services are intended for use by residents of the United States only. We do not intend to collect or store, and we do not knowingly process, personal information of consumers or users who are residents of countries outside of the United States.
If you are not a resident of the United States, please do not interact with the Services or otherwise provide us with your personal information.
We may collect information associated with an Internet-enabled Device in order to limit territorial distribution of our services but do not associate such information with a device owner or residency of any particular country. We are required to track if you are attempting to access the Services while you are outside of the United States using an Internet-enabled Device. If we receive information from your Internet-enabled Device’s location indicating that you are outside the United States, we may block your access to the Services from that particular device. If you attempt to access the Services when you are outside the United States, we will use your IP address for the legitimate interest of allowing or denying access to geo-restricted content within our Services. If you disable such geolocation on your Internet-enabled Device and we have no other method of determining your location and whether you are within our service territory, then you will not have access to the geographically restricted channels on your Internet-enabled Device regardless of your location.
GENERAL AUDIENCE SITE
The Services are intended for a general audience, and we do not knowingly collect personal information from children younger than age 18.
YOUR PRIVACY RIGHTS UNDER STATE LAWS
Notice to California Residents
Your Rights Under the California Consumer Privacy Act of 2018 (CCPA) and as amended by the California Privacy Rights Act of 2020 (CPRA): If you are a resident of California, please review the Your California Consumer Privacy Act Rights, which sets forth certain information about your California privacy rights and additional information about the personal information we collect and share.
Your rights under Cal. Civ. Code § 1798.83 (Shine the Light law): California residents have the right to request from companies conducting business in California certain information relating to third parties to which the company has disclosed certain categories of personal information during the preceding year for the third parties’ direct marketing purposes. You may request certain information about categories of personal information shared by Company with unaffiliated third parties for those parties’ own marketing purposes during the previous calendar year and the names of such parties.
To make your request, please write to us at: Party Solution Entertainment 5711 Bowden Rd #2 Jacksonville, FL 32216, Attn: Legal Department – Shine the Light Privacy Request. Shine the Light requests that come to us by other means may result in a delayed response.
Notice to Nevada Residents
If you are a resident of Nevada residents, you may apply limits to the sale of certain personal information to third parties for resale or licensing purposes, subject to applicable law. Company does not sell your personal information for such use. You are entitled to register your preference for limits on such sales in the future by sending an email to email@example.com, with the subject line, “Nevada Do Not Sell Request” along with your first and last name, street address, city, state, zip code, whether you are a former or current PSE.Radio subscriber, and a valid email address so that we can contact you if needed regarding your request. Note: in order to process a request from a former or current PSE.Radio subscriber, your email address must match the email address on your account.
Notice to Virginia Residents
To confirm whether we are processing your personal data and to request a copy of the personal data previously provided by you to us, up to twice annually ("Right to Access")
To request that we delete the personal data provided by you or obtained about you ("Right to Delete")
To opt-out of the processing of your personal data for the purposes of targeted advertising as defined under VCDPA (“Right to Opt-Out of Targeted Advertising”)
PSE.Radio may engage in advertising practices that may be considered “targeted advertising” under the VCDPA. To opt out of targeted advertising, please submit your preference at Your Privacy Choices. To disable online sharing through cookies set by third parties that may be considered targeted advertising under the VCDPA, please launch the Cookie Settings from the footer of our web pages.
To opt-out of the processing of your personal data for the purposes of a sale (“Right to Opt-Out of Sale”)
PSE.Radio does not sell personal data to third parties for monetary compensation.
To opt-out of the processing of your personal data for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. (“Right to Opt-Out of Profiling”)
PSE.Radio does not process personal data for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects.
To opt-in to the processing of sensitive data (as defined under VCDPA) (“Right to Opt-in to Processing of Sensitive Data”).
To the extent PSE.Radio processes sensitive data, we will obtain your opt-in consent in accordance with VA law.
If you are a Virginia resident and would like to exercise any of these rights described above pursuant to the VCDPA, and any implementing regulations adopted thereunder, please submit a request here or call us at 904.503.4668.
Virginia residents also have the right to request correction of inaccurate personal data we hold about you (“Right to Correct”). This right may be exercised directly through your Online Account Center. If you need additional assistance, please contact a customer care agent at 904.5034668 to provide the correct information.
Pursuant to the VCDPA, if, for any reason, you would like to appeal our decision relating to your request, you have the right to submit an appeal and can do so by submitting your request here. Please provide all of the requested information so that we may properly address your appeal.
NOTICE TO EMPLOYMENT CANDIDATES
We use third party service providers, such as recruiters and employment agencies as well as an online service provider that hosts and operates our Careers Site. If you are interacting with us through the Careers Site, or inquiring or submitting information to us directly or through a service provider with regard to possible employment (an “Employment Candidate”), we or our service providers may collect and use personal information about you in order to (i) respond to your inquiries, (ii) evaluate use of the Careers site, where applicable, and (iii) comply with legal requirements regarding applicant data, and (iv) process your application as a candidate for Company employment. We may collect the following: basic identification and contact information (such as your name, address, telephone number, and email address) in order to be able to get in touch with you and schedule job interviews and keep you updated; demographic information; and professional qualifications and information concerning your application and our assessment of it, your references, any checks we may make to verify information provided or background checks (including where permissible under local law, criminal records checks) and any information connected with your right to work. If relevant, we may also process information concerning your health and accommodations for working arrangements, and any other personal information that you voluntarily provide to us as part of your application for employment.
If you become employed by Company, we will retain and use your personal information as set forth in the employee materials provided to you during your employment onboarding. If you do not become employed by Company as a result of the application process for which the personal information was originally submitted, your information may be retained solely for the purpose of consideration for future open positions or as required to defend and support PSE.Radio's legal rights and obligations, to the extent permitted under law. PSE.Radio does not sell, trade or share for any commercial purpose personal information of Employment Candidates.
Attn: Chief Privacy Officer
5711 Bowden Rd #2
Jacksonville, FL 32216